Based on public reviews and response behavior.
1,876 reviews.
Automotive & Mobility average: score 63.6, rating 4.30 stars, reply rate 40.8%, over 2,208 ranked companies · benchmark 13 Oct 2026
Score
47.3
Industry average 63.6
16.3 below average
Rating
2.94
Industry average 4.30
1.36 below average
Reply rate
—
Industry average 40.8%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
48% of reviews positive, 51% negative
Covering August 2026 — 158 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 31% negative and 1% neutral.
Share of theme mentions
Themes extracted from 1,876 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,208 ranked companies in Automotive & Mobility (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.210 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 47.3 sits in the bottom quarter of about 2,200 ranked Automotive & Mobility companies (25th percentile: 53, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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