Outdoorsy

Automotive & Mobility • USwww.outdoorsy.com

Review data last updated July 2, 2026.

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Based on public reviews and response behavior.

Overall Score

42/100

+59.5 vs. last month2.87 ★ average rating · 1,160 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#206of 265

Top 78% · Bottom Tier

#1 (best)#265 (worst)

#204Peer

#205Peer

#206This company

#207Peer

#208Peer

Overall Customer Sentiment

Below Average

45% of reviews positive, 53% negative

45%

positive

Positive45%
Neutral2%
Negative53%

Sentiment Balance

Covering July 2026 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 10% negative and 20% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,118 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

17.0%

Product Quality

13.7%

Loyalty

13.6%

Pricing

11.7%

Onboarding

11.6%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 17.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH63/100

63/100

signal score

•Built from a negative-review share of 52.8% across this company's analyzed reviews.
•20 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.9avg rating

5★

34.3%

4★

9.1%

3★

7.2%

2★

8.4%

1★

40.9%

Based on 1,160 analyzed reviews. Sentiment is improving: 35.3% of reviews in the last three months were positive, compared with 30.0% in the three months before that.

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