RAJA UK

Professional Services • United Kingdomwww.rajapack.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

+28.6 vs. last month4.34 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#459of 517

Top 89% · Bottom Tier

#1 (best)#517 (worst)

#457Peer

#458Peer

#459This company

#460Peer

#461Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 32% negative

66%

positive

Positive66%
Neutral3%
Negative32%

Sentiment Balance

Covering October 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.2%

Customer Support

18.1%

Product Quality

13.9%

Response Speed

13.8%

Loyalty

9.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 22.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100

38/100

signal score

•Built from a negative-review share of 35.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

74.7%

4★

8.2%

3★

4.0%

2★

3.2%

1★

10.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 89.1% of reviews in the last three months were positive, compared with 85.2% in the three months before that.

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