Customereye

Luxer One

Professional Services • United Stateswww.luxerone.com

Review data last updated .

Based on public reviews and response behavior.

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1,120 reviews over 2,197 days (about 16 per month). Busiest month: 9% of reviews. Languages: en 99%, unknown 1%, es 0%.

Overall Score

44/100
2.11 ★ average rating · 1,120 reviews
44/100 from 1,120 reviews over 22 months, high confidence.

Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026

Score

44.2

Industry average 66.0

21.8 below average

Rating

2.11

Industry average 4.35

2.24 below average

Reply rate

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Industry average 45.1%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#1058of 1150 ranked in Professional Services
Top 92% · Bottom Tierup 60 from last month
#1 (best)#1150 (worst)
#1056Peer
#1057Peer
#1058This company
#1059Peer
#1060Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

29% of reviews positive, 68% negative

29%
positive
  • Positive29%
  • Neutral3%
  • Negative68%

Sentiment Balance

Covering August 2026 — 39 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 51% of reviews in this period, with 49% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Communication
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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