Based on public reviews and response behavior.
1,120 reviews over 2,197 days (about 16 per month). Busiest month: 9% of reviews. Languages: en 99%, unknown 1%, es 0%.
Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026
Score
44.2
Industry average 66.0
21.8 below average
Rating
2.11
Industry average 4.35
2.24 below average
Reply rate
—
Industry average 45.1%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
29% of reviews positive, 68% negative
Covering August 2026 — 39 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 51% of reviews in this period, with 49% negative and 0% neutral.
Share of theme mentions
Themes from the 1,120 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,150 ranked companies in Professional Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.195 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 44.2 sits in the bottom quarter of about 1,200 ranked Professional Services companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99