Customereye

SITE123

Professional Services • United Statessite123.com

Review data last updated .

Based on public reviews and response behavior.

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993 reviews over 1,011 days (about 30 per month). Busiest month: 8% of reviews. Languages: en 62%, fr 10%, unknown 9%.

Overall Score

44/100
+8.0 vs. last month3.96 ★ average rating · 993 reviews
44/100 from 993 reviews over 33 months, high confidence.

Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026

Score

43.8

Industry average 66.2

22.4 below average

Rating

3.96

Industry average 4.38

0.42 below average

Reply rate

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Industry average 42.8%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#1332of 1436 ranked in Professional Services
Top 93% · Bottom Tierup 22 from last month
#1 (best)#1436 (worst)
#1330Peer
#1331Peer
#1332This company
#1333Peer
#1334Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

51% of reviews positive, 47% negative

51%
positive
  • Positive51%
  • Neutral2%
  • Negative47%

Sentiment Balance

Covering July 2026 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 29% negative and 14% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Onboarding
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Product Quality
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Loyalty
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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