Customereye

Pools Surplus Stores

Apparel & Fashionwww.poolssurplus.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 603 days (about 5 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

68/100
4.87 ★ average rating · 100 reviews
68/100 from 100 reviews over 15 months, moderate confidence.

Apparel & Fashion average: score 63.4, rating 4.26 stars, reply rate 38.2%, over 2,170 ranked companies · benchmark 11 Oct 2026

Score

68.2

Industry average 63.4

4.8 above average

Rating

4.87

Industry average 4.26

0.61 above average

Reply rate

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Industry average 38.2%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#897of 2170 ranked in Apparel & Fashion
Top 41% · Upper Halfdown 13 from last month
#1 (best)#2170 (worst)
#895Peer
#896Peer
#897This company
#898Peer
#899Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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