Based on public reviews and response behavior.
197 reviews over 285 days (about 21 per month). Busiest month: 16% of reviews. Languages: en 91%, fr 6%, de 4%.
Apparel & Fashion average: score 64.9, rating 4.29 stars, reply rate 36.9%, over 3,001 ranked companies · benchmark 29 Oct 2026
Score
67.9
Industry average 64.9
3.0 above average
Rating
2.83
Industry average 4.29
1.46 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
42% of reviews positive, 56% negative
Covering October 2026 — 21 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 62% negative and 5% neutral.
Share of theme mentions
Themes extracted from 197 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,001 ranked companies in Apparel & Fashion (benchmark 29 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.151 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 99% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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