Customereye

EKON

Apparel & Fashion • United Statesekontravel.com

Review data last updated .

Based on public reviews and response behavior.

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106 reviews over 85 days (about 38 per month). Busiest month: 33% of reviews. Languages: en 100%.

Overall Score

70/100
Short observation window (85 days)
+14.2 vs. last month3.32 ★ average rating · 106 reviews
70/100 from 106 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026

Score

69.6

Industry average 64.5

5.1 above average

Rating

3.32

Industry average 4.25

0.93 below average

Reply rate

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Industry average 38.3%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#967of 2361 ranked in Apparel & Fashion
Top 41% · Upper Halfup 903 from last month
#1 (best)#2361 (worst)
#965Peer
#966Peer
#967This company
#968Peer
#969Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

60% of reviews positive, 38% negative

60%
positive
  • Positive60%
  • Neutral2%
  • Negative38%

Sentiment Balance

Covering October 2026 — 35 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 26% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Loyalty
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Product Quality
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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