Customereye

Plumbworld

Home & Livingwww.plumbworld.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 12 days (about 507 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

53/100
Short observation window (12 days)
4.66 ★ average rating · 200 reviews
53/100 from 200 reviews over 1 months, moderate confidence. trend not shown: window under six months. one month holds 100% of the reviews.

Home & Living average: score 61.8, rating 4.33 stars, reply rate 46.2%, over 1,862 ranked companies · benchmark 21 Sept 2026

Score

52.6

Industry average 61.8

9.2 below average

Rating

4.66

Industry average 4.33

0.33 above average

Reply rate

Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#1395of 1862 ranked in Home & Living
Top 75% · Mid Pack
#1 (best)#1862 (worst)
#1393Peer
#1394Peer
#1395This company
#1396Peer
#1397Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 21% negative

80%
positive
  • Positive80%
  • Neutral0%
  • Negative21%

Sentiment Balance

Covering September 2026 — 200 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 21% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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