Gordon Rigg Garden, Home & Leisure

Home & Living • United Kingdomwww.gordonrigg.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

−44.3 vs. last month4.43 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#432of 675

Top 64% · Mid Pack

#1 (best)#675 (worst)

#430Peer

#431Peer

#432This company

#433Peer

#434Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 19% negative

80%

positive

Positive80%
Neutral1%
Negative19%

Sentiment Balance

Covering December 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 63% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.0%

Customer Support

18.5%

Product Quality

14.9%

Response Speed

13.7%

Loyalty

9.2%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100

24/100

signal score

•Built from a negative-review share of 24.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

77.5%

4★

7.2%

3★

4.0%

2★

3.3%

1★

8.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 86.4% of reviews in the last three months were positive, compared with 88.9% in the three months before that.

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