Based on public reviews and response behavior.
110 reviews over 63 days (about 53 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 100%.
Home & Living average: score 66.6, rating 4.37 stars, reply rate 43.8%, over 6,048 ranked companies · benchmark 2 Nov 2026
Score
48.9
Industry average 66.6
17.7 below average
Rating
4.08
Industry average 4.37
0.29 below average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 26% negative
Covering October 2026 — 48 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 27% negative and 4% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 110 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,048 ranked companies in Home & Living (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.212 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 48.9 sits in the bottom quarter of about 6,000 ranked Home & Living companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
