Lending & Consumer Finance • United Kingdomwww.paydayexpress.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,179 days (about 2.6 per month). Busiest month: 19% of reviews. Languages: en 97%, aa 2%, mg 1%.
These figures describe an earlier period, not the last 12 months.
Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026
Score
51.2
Industry average 69.4
18.2 below average
Rating
3.64
Industry average 4.54
0.90 below average
Reply rate
—
Industry average 48.3%
not measured
Not ranked
no reviews in the last 12 months
68% of reviews positive, 32% negative
Covering June 2019 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,872 ranked companies in Lending & Consumer Finance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.647 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -2.048). Review the worst months in the trend data to identify specific operational or product issues.
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