Customereye

Gateway Mortgage

Lending & Consumer Finance • United Statesgatewayfirst.com

Review data last updated .

Based on public reviews and response behavior.

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1,094 reviews over 2,524 days (about 13 per month). Busiest month: 38% of reviews. Languages: en 84%, unknown 11%, pt 2%.

Overall Score

51/100
4.64 ★ average rating · 1,094 reviews
51/100 from 1,094 reviews over 27 months, high confidence.

Lending & Consumer Finance average: score 66.1, rating 4.45 stars, reply rate 50.0%, over 1,240 ranked companies · benchmark 7 Oct 2026

Score

51.1

Industry average 66.1

15.0 below average

Rating

4.64

Industry average 4.45

0.19 above average

Reply rate

—

Industry average 50.0%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1055of 1240 ranked in Lending & Consumer Finance
Top 85% · Bottom Tier
#1 (best)#1240 (worst)
#1053Peer
#1054Peer
#1055This company
#1056Peer
#1057Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering February 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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