Based on public reviews and response behavior.
100 reviews over 1,164 days (about 2.6 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 99%, lt 1%.
Lending & Consumer Finance average: score 66.1, rating 4.45 stars, reply rate 50.0%, over 1,240 ranked companies · benchmark 7 Oct 2026
Score
49.1
Industry average 66.1
17.0 below average
Rating
4.17
Industry average 4.45
0.28 below average
Reply rate
—
Industry average 50.0%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 25% negative
Covering April 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,240 ranked companies in Lending & Consumer Finance (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.288 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.325). Review the worst months in the trend data to identify specific operational or product issues.
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