Construction & Industrial • United Kingdomwww.pavingsuperstore.co.uk
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 1,314 days (about 14 per month). Busiest month: 17% of reviews.
Construction & Industrial average: score 68.4, rating 4.55 stars, reply rate 45.4%, over 2,132 ranked companies · benchmark 23 Oct 2026
Score
39.4
Industry average 68.4
29.0 below average
Rating
3.21
Industry average 4.55
1.34 below average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 42% negative
Covering November 2024 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 19% negative and 6% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,132 ranked companies in Construction & Industrial (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 39.4 sits in the bottom quarter of about 2,100 ranked Construction & Industrial companies (25th percentile: 58, median: 70). The weakest topic and the reply rate are the two levers that move this score fastest.
"Product Quality" is the strongest recurring theme in the reviews: 244 mentions with a sentiment score of 72.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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