Pandora Beauty

Beauty & Wellness • United Stateswww.pandorabeauty.com

Review data last updated August 12, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

+22.9 vs. last month4.22 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#291of 351

Top 83% · Bottom Tier

#1 (best)#351 (worst)

#289Peer

#290Peer

#291This company

#292Peer

#293Peer

Overall Customer Sentiment

Below Average

63% of reviews positive, 34% negative

63%

positive

Positive63%
Neutral2%
Negative34%

Sentiment Balance

Covering July 2026 — 46 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 13% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

28.6%

Response Speed

14.8%

Product Quality

13.1%

Pricing

12.8%

Loyalty

9.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 4.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100

42/100

signal score

•Built from a negative-review share of 34.4% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

75.1%

4★

4.6%

3★

2.6%

2★

2.4%

1★

15.3%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 81.2% of reviews in the last three months were positive, compared with 82.2% in the three months before that.

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