tingle

Beauty & Wellness • United Kingdomtingle.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

−33.4 vs. last month4.46 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#294of 351

Top 84% · Bottom Tier

#1 (best)#351 (worst)

#292Peer

#293Peer

#294This company

#295Peer

#296Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 27% negative

72%

positive

Positive72%
Neutral2%
Negative27%

Sentiment Balance

Covering December 2021 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 576 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2021.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.2%

Response Speed

17.2%

Product Quality

12.9%

Pricing

11.6%

Customer Support

11.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 3.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100

45/100

signal score

•Built from a negative-review share of 28.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

78.2%

4★

8.3%

3★

3.2%

2★

2.3%

1★

8.0%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 25.0% in the three months before that.

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