Customereye

Moerie Beauty

Beauty & Wellness • United Stateswww.moerie.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

48/100
+2.8 vs. last month4.72 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#295of 351
Top 84% · Bottom Tier
#1 (best)#351 (worst)
#293Peer
#294Peer
#295This company
#296Peer
#297Peer

Overall Customer Sentiment

Below Average

71% of reviews positive, 25% negative

71%
positive
  • Positive71%
  • Neutral5%
  • Negative25%

Sentiment Balance

Covering July 2026 — 177 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 26% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
27.7%
Delivery Shipping
21.8%
Product Quality
10.8%
Response Speed
9.9%
Loyalty
7.8%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100
33/100
signal score
  • Built from a negative-review share of 24.6% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
88.2%
4
5.4%
3
1.2%
2
0.7%
1
4.5%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 95.7% of reviews in the last three months were positive, compared with 93.1% in the three months before that.

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