Customereye

PADI

Sports & Fitness • United Stateswww.padi.com

Review data last updated .

Based on public reviews and response behavior.

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1,204 reviews over 2,344 days (about 16 per month). Busiest month: 4% of reviews. Languages: en 98%, fr 1%, ar 0%.

Overall Score

60/100
−13.7 vs. last month3.82 ★ average rating · 1,204 reviews
60/100 from 1,204 reviews over 76 months, high confidence.

Sports & Fitness average: score 64.0, rating 4.34 stars, reply rate 32.8%, over 1,092 ranked companies · benchmark 30 Oct 2026

Score

59.8

Industry average 64.0

4.2 below average

Rating

3.82

Industry average 4.34

0.52 below average

Reply rate

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Industry average 32.8%

not measured

Competitive Performance Rank

Among ranked Sports & Fitness companies

#666of 1092 ranked in Sports & Fitness
Top 61% · Mid Packdown 109 from last month
#1 (best)#1092 (worst)
#664Peer
#665Peer
#666This company
#667Peer
#668Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

63% of reviews positive, 35% negative

63%
positive
  • Positive63%
  • Neutral2%
  • Negative35%

Sentiment Balance

Covering August 2026 — 19 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 37% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Onboarding
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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