Based on public reviews and response behavior.
600 reviews over 1,462 days (about 12 per month). Busiest month: 9% of reviews.
Sports & Fitness average: score 63.4, rating 4.32 stars, reply rate 31.1%, over 1,494 ranked companies · benchmark 17 Oct 2026
Score
52.0
Industry average 63.4
11.4 below average
Rating
4.55
Industry average 4.32
0.23 above average
Reply rate
—
Industry average 31.1%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 19% negative
Covering December 2023 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,494 ranked companies in Sports & Fitness (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 52.0 sits in the bottom quarter of about 1,500 ranked Sports & Fitness companies (25th percentile: 54, median: 63). The weakest topic and the reply rate are the two levers that move this score fastest.
"Delivery Shipping" is the strongest recurring theme in the reviews: 305 mentions with a sentiment score of 81.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
