Ski Butlers

Sports & Fitness • United Statesskibutlers.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

73/100

4.96 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#4of 174

Top 2% · Top Tier

#1 (best)#174 (worst)

#2Peer

#3Peer

#4This company

#5Peer

#6Peer

Overall Customer Sentiment

Category Leader

92% of reviews positive, 8% negative

92%

positive

Positive92%
Neutral0%
Negative8%

Sentiment Balance

Covering December 2020 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 586 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2020.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

29.1%

Product Quality

26.6%

Loyalty

16.6%

Onboarding

7.9%

Response Speed

6.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100

39/100

signal score

•Built from a negative-review share of 23.7% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

97.3%

4★

2.2%

3★

0.2%

2★

0.0%

1★

0.3%

Based on 600 analyzed reviews. Sentiment is slipping: 75.0% of reviews in the last three months were positive, compared with 80.0% in the three months before that.

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