Based on public reviews and response behavior.
200 reviews over 350 days (about 17 per month). Busiest month: 14% of reviews. Languages: en 94%, unknown 4%, fr 2%.
Sports & Fitness average: score 64.0, rating 4.34 stars, reply rate 32.8%, over 1,092 ranked companies · benchmark 30 Oct 2026
Score
59.8
Industry average 64.0
4.2 below average
Rating
4.62
Industry average 4.34
0.28 above average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 36% negative
Covering July 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,092 ranked companies in Sports & Fitness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 9% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 85 mentions with a sentiment score of 70.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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