Customereye

One Kings Lane

Home & Livingwww.onekingslane.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 297 days (about 10 per month). Busiest month: 26% of reviews. Languages: en 100%.

Overall Score

59/100
−16.7 vs. last month3.30 ★ average rating · 100 reviews
59/100 from 100 reviews over 10 months, moderate confidence.

Home & Living average: score 66.5, rating 4.45 stars, reply rate 47.1%, over 4,169 ranked companies · benchmark 10 Oct 2026

Score

58.5

Industry average 66.5

8.0 below average

Rating

3.30

Industry average 4.45

1.15 below average

Reply rate

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Industry average 47.1%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#2890of 4169 ranked in Home & Living
Top 69% · Mid Packup 4 from last month
#1 (best)#4169 (worst)
#2888Peer
#2889Peer
#2890This company
#2891Peer
#2892Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

58% of reviews positive, 42% negative

58%
positive
  • Positive58%
  • Neutral0%
  • Negative42%

Sentiment Balance

Covering September 2026 — 12 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Loyalty
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Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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