Gustharts Ltd

Home & Living • United Kingdomgustharts.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

67/100

−17.7 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#83of 675

Top 12% · Top Tier

#1 (best)#675 (worst)

#81Peer

#82Peer

#83This company

#84Peer

#85Peer

Overall Customer Sentiment

Category Leader

82% of reviews positive, 17% negative

82%

positive

Positive82%
Neutral1%
Negative17%

Sentiment Balance

Covering November 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.7%

Response Speed

15.4%

Product Quality

15.2%

Customer Support

14.9%

Loyalty

10.5%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100

28/100

signal score

•Built from a negative-review share of 28.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

91.7%

4★

4.2%

3★

1.7%

2★

0.8%

1★

1.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.6% of reviews in the last three months were positive, compared with 98.7% in the three months before that.

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