Based on public reviews and response behavior.
611 reviews over 2,689 days (about 6.9 per month). Busiest month: 31% of reviews. Languages: en 94%, unknown 5%, fr 1%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
54.9
Industry average 67.9
13.0 below average
Rating
3.70
Industry average 4.44
0.74 below average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 40% negative
Covering August 2026 — 107 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 28% negative and 1% neutral.
Share of theme mentions
Themes from the 611 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.561). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 54.9 sits in the bottom quarter of about 5,400 ranked Home & Living companies (25th percentile: 58, median: 69). The weakest topic and the reply rate are the two levers that move this score fastest.
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