Customereye

Hatton Koi

Home & Livinghattonkoi.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 762 days (about 4 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

54/100
4.73 ★ average rating · 100 reviews
54/100 from 100 reviews over 16 months, moderate confidence.

Home & Living average: score 66.7, rating 4.46 stars, reply rate 46.5%, over 4,428 ranked companies · benchmark 11 Oct 2026

Score

53.7

Industry average 66.7

13.0 below average

Rating

4.73

Industry average 4.46

0.27 above average

Reply rate

—

Industry average 46.5%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#3646of 4428 ranked in Home & Living
Top 82% · Bottom Tier
#1 (best)#4428 (worst)
#3644Peer
#3645Peer
#3646This company
#3647Peer
#3648Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

80% of reviews positive, 18% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Response Speed
Hidden
Customer Support
Hidden
Communication
Hidden
Problem Resolution
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Home & Living