Based on public reviews and response behavior.
100 reviews over 1,658 days (about 1.8 per month). Busiest month: 87% of reviews — one month dominates this sample. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Home & Living average: score 66.6, rating 4.37 stars, reply rate 43.8%, over 6,049 ranked companies · benchmark 2 Nov 2026
Score
37.7
Industry average 66.6
28.9 below average
Rating
2.57
Industry average 4.37
1.80 below average
Reply rate
—
Industry average 43.8%
not measured
Not ranked
no reviews in the last 12 months
52% of reviews positive, 45% negative
Covering February 2018 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,049 ranked companies in Home & Living (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 39 mentions with a sentiment score of 73.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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