Based on public reviews and response behavior.
168 reviews over 357 days (about 14 per month). Busiest month: 15% of reviews. Languages: en 100%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
37.6
Industry average 67.9
30.3 below average
Rating
3.18
Industry average 4.44
1.26 below average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 45% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 33% negative and 17% neutral.
Share of theme mentions
Themes from the 168 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.368 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.709). Review the worst months in the trend data to identify specific operational or product issues.
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