Customereye

Natural Instinct

Pet Products & Supplieswww.naturalinstinct.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 181 days (about 34 per month). Busiest month: 58% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

79/100
+4.1 vs. last month3.81 ★ average rating · 200 reviews
79/100 from 200 reviews over 7 months, moderate confidence. one month holds 58% of the reviews.

Pet Products & Supplies average: score 60.4, rating 4.13 stars, reply rate 35.3%, over 610 ranked companies · benchmark 16 Sept 2026

Score78.6vs 60.418.2Rating3.81vs 4.130.32Reply ratevs 35.3%

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#60of 610 ranked in Pet Products & Supplies
Top 10% · Top Tier
#1 (best)#610 (worst)
#58Peer
#59Peer
#60This company
#61Peer
#62Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

67% of reviews positive, 33% negative

67%
positive
  • Positive67%
  • Neutral1%
  • Negative33%

Sentiment Balance

Covering September 2026 — 26 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 23% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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