Customereye

PrizePicks

Entertainment & Events • United Stateswww.myprizepicks.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

42/100
+5.7 vs. last month2.79 ★ average rating · 1,100 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#268of 322
Top 83% · Bottom Tier
#1 (best)#322 (worst)
#266Peer
#267Peer
#268This company
#269Peer
#270Peer

Overall Customer Sentiment

Below Average

58% of reviews positive, 41% negative

58%
positive
  • Positive58%
  • Neutral1%
  • Negative41%

Sentiment Balance

Covering August 2026 — 93 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 41% of reviews in this period, with 57% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,098 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
20.7%
Loyalty
15.2%
Pricing
14.6%
Product Quality
14.4%
Response Speed
8.5%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 14.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH51/100
51/100
signal score
  • Built from a negative-review share of 40.5% across this company's analyzed reviews.
  • 18 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.8avg rating
5
42.0%
4
1.5%
3
2.0%
2
2.3%
1
52.3%

Based on 1,100 analyzed reviews. Sentiment is improving: 25.2% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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