Based on public reviews and response behavior.
155 reviews over 17 days (about 278 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: it 87%, en 13%.
Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.0%, over 1,098 ranked companies · benchmark 9 Oct 2026
Score
54.0
Industry average 60.5
6.5 below average
Rating
4.52
Industry average 4.10
0.42 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 23% negative
Covering September 2026 — 155 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in Italian
Share of theme mentions
Themes extracted from 155 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,098 ranked companies in Entertainment & Events (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.500 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 14% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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