Customereye

Musicnotes

Media & Content • United Stateswww.musicnotes.com

Review data last updated .

Based on public reviews and response behavior.

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1,440 reviews over 4,311 days (about 10 per month). Busiest month: 2% of reviews. Languages: en 100%, de 0%, fr 0%.

Overall Score

47/100
+34.8 vs. last month3.41 ★ average rating · 1,440 reviews
47/100 from 1,440 reviews over 120 months, high confidence.

Media & Content average: score 60.5, rating 4.02 stars, reply rate 31.2%, over 776 ranked companies · benchmark 30 Oct 2026

Score

47.1

Industry average 60.5

13.4 below average

Rating

3.41

Industry average 4.02

0.61 below average

Reply rate

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Industry average 31.2%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#622of 776 ranked in Media & Content
Top 80% · Bottom Tierup 128 from last month
#1 (best)#776 (worst)
#620Peer
#621Peer
#622This company
#623Peer
#624Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

57% of reviews positive, 41% negative

56%
positive
  • Positive56%
  • Neutral3%
  • Negative41%

Sentiment Balance

Covering August 2026 — 13 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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