FotoJet

Media & Content • United Stateswww.fotojet.com

Review data last updated August 11, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

54/100

4.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#69of 172

Top 40% · Upper Half

#1 (best)#172 (worst)

#67Peer

#68Peer

#69This company

#70Peer

#71Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 13% negative

85%

positive

Positive85%
Neutral2%
Negative13%

Sentiment Balance

Covering June 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 578 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

33.0%

Product Quality

25.4%

Customer Support

9.6%

Loyalty

9.2%

Response Speed

7.6%

Most feedback concerns Onboarding.

The most common complaint theme is Communication, making up 2.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100

40/100

signal score

•Built from a negative-review share of 32.0% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

82.2%

4★

7.0%

3★

1.3%

2★

2.0%

1★

7.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 75.0% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

Unlock full insights