Munchery

Food & Dining • United Stateswww.munchery.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

+8.3 vs. last month4.39 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Dining companies

#28of 71

Top 39% · Upper Half

#1 (best)#71 (worst)

#26Peer

#27Peer

#28This company

#29Peer

#30Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 14% negative

85%

positive

Positive85%
Neutral1%
Negative14%

Sentiment Balance

Covering January 2019 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2019.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

20.3%

Delivery Shipping

19.7%

Customer Support

17.0%

Loyalty

12.2%

Pricing

10.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW6/100

6/100

signal score

•Built from a negative-review share of 16.0% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

58.2%

4★

27.8%

3★

10.0%

2★

2.7%

1★

1.3%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 94.2% in the three months before that.

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