Foodler

Food & Diningfoodler.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

+10.4 vs. last month4.10 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Dining companies

#55of 71

Top 77% · Bottom Tier

#1 (best)#71 (worst)

#53Peer

#54Peer

#55This company

#56Peer

#57Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 31% negative

66%

positive

Positive66%
Neutral3%
Negative31%

Sentiment Balance

Covering October 2017 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2017.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.5%

Customer Support

13.1%

Product Quality

12.6%

Loyalty

11.7%

Response Speed

10.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Pricing, making up 6.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100

53/100

signal score

•Built from a negative-review share of 27.7% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

64.7%

4★

11.3%

3★

6.7%

2★

4.3%

1★

13.0%

Based on 600 analyzed reviews. Sentiment is slipping: 50.0% of reviews in the last three months were positive, compared with 76.2% in the three months before that.

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