Customereye

Paper Cups & Packaging Direct

Food & Dining • United Kingdomwww.papercupsdirect.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,196 days (about 2.5 per month). Busiest month: 7% of reviews. Languages: en 89%, unknown 10%, fr 1%.

Overall Score

55/100
4.55 ★ average rating · 100 reviews
55/100 from 100 reviews over 20 months, moderate confidence.

Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026

Score

54.8

Industry average 52.0

2.8 above average

Rating

4.55

Industry average 3.33

1.22 above average

Reply rate

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Industry average 18.6%

not measured

Competitive Performance Rank

Among ranked Food & Dining companies

#172of 391 ranked in Food & Dining
Top 44% · Upper Half
#1 (best)#391 (worst)
#170Peer
#171Peer
#172This company
#173Peer
#174Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Customer Support
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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