Mouser Electronics

Professional Services • United Stateswww.mouser.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

+3.4 vs. last month4.01 ★ average rating · 655 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#464of 517

Top 90% · Bottom Tier

#1 (best)#517 (worst)

#462Peer

#463Peer

#464This company

#465Peer

#466Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 35% negative

64%

positive

Positive64%
Neutral1%
Negative35%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 617 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.6%

Loyalty

12.7%

Product Quality

12.2%

Customer Support

11.9%

Onboarding

11.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Pricing, making up 7.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100

54/100

signal score

•Built from a negative-review share of 34.8% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

63.4%

4★

10.2%

3★

6.4%

2★

4.4%

1★

15.6%

Based on 655 analyzed reviews. Sentiment is slipping: 33.3% of reviews in the last three months were positive, compared with 82.1% in the three months before that.

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