Company Formations 247

Professional Services • United Kingdomwww.companyformations247.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

−18.2 vs. last month4.60 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#356of 517

Top 69% · Mid Pack

#1 (best)#517 (worst)

#354Peer

#355Peer

#356This company

#357Peer

#358Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 20% negative

78%

positive

Positive78%
Neutral2%
Negative20%

Sentiment Balance

Covering November 2023 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

26.7%

Onboarding

15.4%

Response Speed

13.9%

Product Quality

12.6%

Loyalty

12.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100

45/100

signal score

•Built from a negative-review share of 30.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

83.3%

4★

7.7%

3★

1.0%

2★

1.3%

1★

6.7%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 53.3% in the three months before that.

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