Sentinel Storage

Professional Services • Canadasentinel.ca

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

4.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#357of 517

Top 69% · Mid Pack

#1 (best)#517 (worst)

#355Peer

#356Peer

#357This company

#358Peer

#359Peer

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 21% negative

76%

positive

Positive76%
Neutral2%
Negative21%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 570 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

23.4%

Customer Support

22.6%

Product Quality

13.8%

Response Speed

11.5%

Pricing

7.5%

Most feedback concerns Loyalty.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH62/100

62/100

signal score

•Built from a negative-review share of 35.3% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

93.8%

4★

0.8%

3★

0.5%

2★

0.7%

1★

4.2%

Based on 600 analyzed reviews. Sentiment is slipping: 75.0% of reviews in the last three months were positive, compared with 81.2% in the three months before that.

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