Customereye

LostMyPass

Professional Services • United Stateswww.lostmypass.com

Review data last updated .

Based on public reviews and response behavior.

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104 reviews over 399 days (about 7.9 per month). Busiest month: 89% of reviews — one month dominates this sample. Languages: en 45%, unknown 37%, es 12%.

Overall Score

51/100
Short observation window (399 days)
4.87 ★ average rating · 104 reviews
51/100 from 104 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 89% of the reviews.

Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026

Score

50.8

Industry average 66.2

15.4 below average

Rating

4.87

Industry average 4.38

0.49 above average

Reply rate

—

Industry average 42.8%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#1242of 1436 ranked in Professional Services
Top 86% · Bottom Tier
#1 (best)#1436 (worst)
#1240Peer
#1241Peer
#1242This company
#1243Peer
#1244Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

77% of reviews positive, 23% negative

77%
positive
  • Positive77%
  • Neutral0%
  • Negative23%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Response Speed
Hidden
Customer Support
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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