Customereye

Mountain Rose Herbs

Food & Beverage • United Stateswww.mountainroseherbs.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 55 days (about 332 per month). Busiest month: 50% of reviews — one month dominates this sample.

Overall Score

54/100
−2.0 vs. last month4.86 ★ average rating · 600 reviews
54/100 from 600 reviews over 2 months, high confidence. one month holds 50% of the reviews.

Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,957 ranked companies · benchmark 13 Oct 2026

Score

54.0

Industry average 61.8

7.8 below average

Rating

4.86

Industry average 4.22

0.64 above average

Reply rate

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Industry average 32.8%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2107of 2957 ranked in Food & Beverage
Top 71% · Mid Packdown 10 from last month
#1 (best)#2957 (worst)
#2105Peer
#2106Peer
#2107This company
#2108Peer
#2109Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering August 2024 — 300 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 16% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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