Customereye

Marks Mobile Butchers Delivery

Food & Beverage • United Kingdomwww.marksmobilebutchersdelivery.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
+15.1 vs. last month4.67 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#305of 551
Top 55% · Mid Pack
#1 (best)#551 (worst)
#303Peer
#304Peer
#305This company
#306Peer
#307Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering November 2024 — 22 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
23.5%
Delivery Shipping
23.3%
Loyalty
15.1%
Customer Support
10.1%
Pricing
8.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM41/100
41/100
signal score
  • Built from a negative-review share of 22.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
84.2%
4
7.8%
3
2.8%
2
1.7%
1
3.5%

Based on 600 analyzed reviews. Sentiment is slipping: 86.0% of reviews in the last three months were positive, compared with 95.2% in the three months before that.

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