Based on public reviews and response behavior.
500 reviews over 930 days (about 16 per month). Busiest month: 7% of reviews. Languages: en 95%, unknown 4%, af 0%.
Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026
Score
51.2
Industry average 52.0
0.8 below average
Rating
4.01
Industry average 3.33
0.68 above average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 26% negative
Covering July 2026 — 17 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 24% negative and 0% neutral.
Share of theme mentions
Themes from the 500 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 391 ranked companies in Food & Dining (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.394). Review the worst months in the trend data to identify specific operational or product issues.
"Delivery Shipping" is the strongest recurring theme in the reviews: 279 mentions with a sentiment score of 74.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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