Based on public reviews and response behavior.
1,388 reviews over 802 days (about 53 per month). Busiest month: 16% of reviews. Languages: en 93%, unknown 7%, af 0%.
Food & Dining average: score 51.9, rating 3.33 stars, reply rate 18.6%, over 393 ranked companies · benchmark 1 Nov 2026
Score
51.5
Industry average 51.9
0.4 below average
Rating
2.87
Industry average 3.33
0.46 below average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
49% of reviews positive, 50% negative
Covering October 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Share of theme mentions
Themes from the 1,388 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 393 ranked companies in Food & Dining (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.130 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 19%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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