Mobility Connect Ltd

Healthcare & Medical • United Kingdomwww.mobilityconnect.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

−41.7 vs. last month4.79 ★ average rating · 543 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#260of 615

Top 42% · Upper Half

#1 (best)#615 (worst)

#258Peer

#259Peer

#260This company

#261Peer

#262Peer

Overall Customer Sentiment

Above Average

90% of reviews positive, 9% negative

90%

positive

Positive90%
Neutral1%
Negative9%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 490 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

29.9%

Loyalty

15.7%

Product Quality

14.1%

Delivery Shipping

13.3%

Response Speed

7.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW7/100

7/100

signal score

•Built from a negative-review share of 17.0% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

91.5%

4★

3.3%

3★

0.9%

2★

0.7%

1★

3.5%

Based on 543 analyzed reviews. Sentiment is improving: 58.3% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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