Customereye

Midi Health

Healthcare & Medical • United Statesjoinmidi.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

26 days of reviews, with a steady monthly review flow. Busiest month: 85% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

56/100
Short observation window (26 days)
−1.8 vs. last month4.26 ★ average rating
56/100 from public reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 85% of the reviews.

Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,219 ranked companies · benchmark 4 Nov 2026

Score

55.9

Industry average 66.2

10.3 below average

Rating

4.26

Industry average 4.37

0.11 below average

Reply rate

—

Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#1701of 2219 ranked in Healthcare & Medical
Top 77% · Bottom Tierdown 21 from last month
#1 (best)#2219 (worst)
#1699Peer
#1700Peer
#1701This company
#1702Peer
#1703Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering August 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Pricing
Hidden
Problem Resolution
Hidden
Communication
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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