Based on public reviews and response behavior.
100 reviews over 392 days (about 7.8 per month). Busiest month: 11% of reviews. Languages: en 100%.
Healthcare & Medical average: score 65.8, rating 4.32 stars, reply rate 44.2%, over 3,061 ranked companies · benchmark 22 Oct 2026
Score
55.9
Industry average 65.8
9.9 below average
Rating
3.89
Industry average 4.32
0.43 below average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 23% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,061 ranked companies in Healthcare & Medical (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.104 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.340). Review the worst months in the trend data to identify specific operational or product issues.
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