Customereye

Luna Physical Therapy

Healthcare & Medical • United Statesgetluna.com

Review data last updated .

Based on public reviews and response behavior.

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2,901 days of reviews, with a sparse monthly review flow. Busiest month: 15% of reviews. Languages: en 99%, unknown 1%.

Overall Score

56/100
−10.0 vs. last month4.08 ★ average rating
56/100 from public reviews over 20 months, moderate confidence.

Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,219 ranked companies · benchmark 4 Nov 2026

Score

56.1

Industry average 66.2

10.1 below average

Rating

4.08

Industry average 4.37

0.29 below average

Reply rate

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Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#1693of 2219 ranked in Healthcare & Medical
Top 76% · Bottom Tierdown 198 from last month
#1 (best)#2219 (worst)
#1691Peer
#1692Peer
#1693This company
#1694Peer
#1695Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

73% of reviews positive, 25% negative

73%
positive
  • Positive73%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering July 2026, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Loyalty
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Customer Support
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Product Quality
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Pricing
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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