Based on public reviews and response behavior.
100 reviews over 648 days (about 4.7 per month). Busiest month: 13% of reviews. Languages: en 99%, de 1%.
Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026
Score
35.7
Industry average 64.5
28.8 below average
Rating
2.93
Industry average 4.25
1.32 below average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
44% of reviews positive, 56% negative
Covering December 2025 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,361 ranked companies in Apparel & Fashion (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.519 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.832). Review the worst months in the trend data to identify specific operational or product issues.
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