Customereye

Superdry CA (English)

Apparel & Fashionwww.superdrystore.ca%2Fca-en

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,267 days (about 2.4 per month). Busiest month: 26% of reviews. Languages: en 100%.

Overall Score

36/100
3.15 ★ average rating · 100 reviews
36/100 from 100 reviews over 7 months, moderate confidence.

Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.7%, over 1,409 ranked companies · benchmark 3 Oct 2026

Score

36.0

Industry average 62.4

26.4 below average

Rating

3.15

Industry average 4.23

1.08 below average

Reply rate

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Industry average 40.7%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1353of 1409 ranked in Apparel & Fashion
Top 96% · Bottom Tier
#1 (best)#1409 (worst)
#1351Peer
#1352Peer
#1353This company
#1354Peer
#1355Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

50% of reviews positive, 50% negative

50%
positive
  • Positive50%
  • Neutral0%
  • Negative50%

Sentiment Balance

Covering August 2023 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Loyalty
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Product Quality
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Response Speed
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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